Right of withdrawal
Consumers generally have fourteen days from conclusion of the contract to withdraw without giving reasons.
Send an unambiguous declaration to the contracting party named in the checkout and order confirmation. Sending it before the deadline is sufficient.
Digital content
The right may expire early only when all statutory requirements are met, including separate express consent, acknowledgement of the loss and confirmation on a durable medium.
Model information
State the ordered product, order date, name, address, purchase email, order or transaction number and the date of the declaration.